Privacy Policy

Shamanic Reiki NYC
Owned and Operated by North Star Studios LLC
Last Updated: January 23, 2026

At Shamanic Reiki NYC, privacy is part of safety. This practice is built on trust, consent, and deep respect for your lived experience. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.

Shamanic Reiki NYC, including this website, its content, and all related offerings, is owned and operated by North Star Studios LLC. When this policy says “we,” “us,” or “our,” it refers to North Star Studios LLC doing business as Shamanic Reiki NYC.

1) Who We Are

Shamanic Reiki NYC is a trauma-aware healing practice founded by Alexandra Rose Stark. Sessions may include Reiki, Shamanic Reiki, intuitive energy work, and supportive grounding practices, offered remotely and in person.

Business Owner: North Star Studios LLC
Brand/Service Name: Shamanic Reiki NYC
Contact Email: shamanicreiki.nyc@gmail.com

2) What Information We Collect

We collect only what is reasonably necessary to provide services, respond to inquiries, manage bookings, and keep the website functioning smoothly.

A) Information you provide directly

This may include:

  • Your name

  • Email address

  • Phone number

  • Appointment details (service selected, date/time, session format)

  • Messages you send via contact forms or email

  • Intake form responses (if you choose to complete them)

  • Information you voluntarily share that supports your session experience

B) Information collected automatically when you visit our website

Like most websites, ours may collect:

  • Device type, browser type, and operating system

  • IP address

  • Approximate general location (such as city/state)

  • Pages viewed and time spent on the site

  • Navigation patterns and referral source (when available)

  • Cookies and similar website technologies (see Cookies section below)

C) Payment and scheduling details handled by third parties

If you book or purchase a service, trusted third-party providers may process:

  • Booking confirmations and appointment logs

  • Payment confirmation status, amount, and date

  • Limited transaction reference information for receipts

We do not store full debit/credit card numbers on our website.

3) What We Do Not Intentionally Collect

To keep your experience simple and safe, we do not intentionally request:

  • Social Security numbers

  • Government-issued ID numbers

  • Full banking details

  • Highly sensitive personal data unless you choose to share it in session communication

If you ever share something by accident and want it removed from our records (when feasible), you can email us.

4) Why We Collect Your Information

We use your information for purposes that support your care, your booking experience, and the integrity of the business, including:

Appointments and communication

  • Scheduling sessions

  • Confirming appointments and sending reminders

  • Communicating about service details and logistics

  • Responding to questions, updates, and rescheduling needs

Providing services

  • Offering the session experience you requested

  • Personalizing support based on what you share and consent to

Running the website and improving your experience

  • Keeping the site stable, secure, and functional

  • Understanding what content is most helpful

  • Improving readability, navigation, and performance

  • Preventing spam or harmful misuse

Legal, safety, and operational needs

  • Maintaining records for business operations

  • Protecting the website and platforms from fraud or abuse

  • Complying with legal obligations when required

5) Trauma-Aware Note on Personal and Sensitive Information

Some clients share tender experiences, emotional patterns, or spiritual concerns as part of their healing process. You are always in control of what you share. You never have to disclose anything you do not feel ready to share.

Shamanic Reiki NYC is not a medical provider and these services are not a substitute for licensed medical or mental health care. Even so, we treat personal information with care, discretion, and respect as part of the container we hold.

6) How We Share Information

We do not sell your personal information.

We may share limited information only in these circumstances:

A) Trusted service providers

We may share only what is necessary with providers who support operations, such as:

  • Scheduling and booking platforms

  • Payment processors

  • Website hosting services

  • Email communication tools

  • Analytics tools that help us improve site performance

These providers are expected to protect your information and use it only for the services they provide.

B) Legal requirements

We may disclose information if required by law, court order, or valid legal process.

C) Safety and security

We may disclose information if necessary to protect clients, the public, and the integrity of our systems (for example, responding to attempted fraud or misuse).

7) Cookies and Website Technologies

Our website may use cookies or similar technologies to support functionality and improve your experience.

Cookies may help us:

  • Remember certain preferences

  • Understand how visitors interact with the site

  • Improve pages, layout, and performance

Your control

You can manage cookies through your browser settings. Disabling cookies may affect certain features on the site.

8) Email Communication and Marketing Preferences

We may email you to:

  • Confirm bookings and send reminders

  • Respond to questions or inquiries

  • Share updates you requested

If we ever send marketing emails, we will include:

  • A clear unsubscribe option

  • A valid physical mailing address as required under U.S. commercial email rules

You can opt out of marketing emails at any time.

9) Data Retention

We keep personal information only for as long as reasonably necessary to:

  • Provide services and support

  • Maintain business and transaction records

  • Support safety, security, and administrative needs

When information is no longer needed, we take reasonable steps to securely delete or anonymize it when feasible.

10) Security Practices and New York SHIELD Act Safeguards

If we maintain “private information” of New York residents, the New York SHIELD Act requires businesses to implement reasonable safeguards to protect that information.

In alignment with these expectations, our security approach may include:

Administrative safeguards

  • Designating responsibility for data security practices

  • Identifying reasonably foreseeable risks

  • Assessing safeguards and improving where appropriate

  • Training and managing access to sensitive systems

  • Choosing service providers capable of maintaining appropriate safeguards

Technical safeguards

  • Using secure account access practices

  • Using reputable platforms for scheduling and payments

  • Maintaining reasonable security settings and access controls

  • Monitoring for suspicious activity when available through our providers

Physical safeguards

  • Protecting devices and accounts from unauthorized access

  • Securely handling any printed materials, if ever used

No system is perfectly immune to risk, but we take privacy and protection seriously and make reasonable efforts to safeguard your information.

11) New York Data Breach Notification

New York General Business Law § 899-aa addresses breach notification when private information is acquired or accessed without authorization.

Effective December 21, 2024, updates to New York’s breach law require that notice to impacted New York residents be made within 30 days of discovery of a breach, with limited exceptions such as legitimate law enforcement needs.

If notification is required, New York law may also require notices to certain state agencies depending on the situation.

12) Your Rights and Choices

You may request to:

  • Access the personal information we maintain about you

  • Correct inaccurate or outdated information

  • Request deletion of information where applicable and reasonably feasible

  • Opt out of non-essential communications

To submit a privacy request, contact:
shamanicreiki.nyc@gmail.com

13) Children’s Privacy

This website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

14) External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies directly.

15) Ownership, Intellectual Property, and Website Content

All content on this website, including text, branding, visual assets, service descriptions, and original materials, is owned by North Star Studios LLC, unless otherwise stated.

Unauthorized copying, reproduction, or commercial use of content without written permission is not permitted.

16) Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in services, tools, or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

17) Contact Information

If you have questions about this Privacy Policy or privacy practices, contact:

Shamanic Reiki NYC
Owned and operated by North Star Studios LLC
Email: shamanicreiki.nyc@gmail.com